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Customer Reviews

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R
Randolph Tyler Morningstar
Product great however….

The swooshs were great, they came in timely manner and the product overall is great, however I was only sent one pair of swooshes when I paid for two. All that was offered was them to send the swooshes I’m owed. I’ve lost a sale on the shoes I created due to not being ready as planned so it cost me more than just money at this point. It would have been nice to offer something else… specifically what I asked for in my email. Accidents happen, just wished the customer service was able to fix the bigger picture

Hey Randolph, You are right mistakes do happen. I believe the misunderstanding was the quantity of the pairs that you requested was over look on my end. To be fair, I believe the issue was handled with quality investigation and in a timely manner.