🚀WHERE'S MY ORDER? 🚀
A "brand" is how people perceive the best thing you do and the worst thing you do.
I would personally be the first one to admit that the rapid growth we've seen these last few months has really taken a toll on our capacity to communicate.
During that time we've been working diligently to expand the old capacity by instilling methods of communication that is not only practical, but also effective.
Starting today two SB team members will be checking emails and insuring that you feel heard and are aware of where we are with your order.
If you have questions or concerns about your order feel free to shoot us a message with your order number and reason for reaching out. If you don't receive a response immediately please rest assured that we will get back to you within 1-2 business days.
Best,
-Nick
📫Support@shoebaker.com
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